Work Orders And Preventive Maintenance, Handled

Streamline maintenance workflows, boost operational efficiency, and reduce costs across your campus, all from one AI-powered platform built for schools.

HeroHQ work orders on laptop and mobile
What HeroHQ Does

Work Orders And Preventive Maintenance

Explore the benefits, from streamlining maintenance workflows to enhancing operational efficiency and reducing costs across your campus.

Work Orders

Every Request, Routed And Resolved

Turn any request into a tracked work order the moment it arrives, and give your team one place to prioritize, assign, and close it out.

  • AI triage routes every request automatically
  • Simple request forms for staff campus-wide
  • Technicians close work from any device
  • Requesters get updates from submission to done
HeroHQ work order management
Preventive Maintenance

Stay Ahead Of Every Breakdown

Schedule recurring maintenance before equipment fails and keep reactive and proactive work together on one calendar.

  • PM schedules generated automatically by asset
  • Reactive and proactive work on one calendar
  • Trigger tasks by time, meter, or season
  • Every step documented, nothing skipped
Preventive maintenance scheduling in OperationsHERO
AI Powered

AI Your Team Will Actually Use

Practical, simple, and extremely powerful at speeding up day-to-day operations. No steep learning curve, no workflow to relearn, just hours handed back to your team.

  • Snap a nameplate photo and AI builds the asset record
  • PM procedures written for you, ready to review and go
  • Duplicate requests flagged and merged with one click
  • Troubleshooting answers pulled right into the work order
Assets

Know Every Asset, Instantly

Understand where critical assets are located and pull full history and manuals with a single scan.

  • Scan a QR code for instant history and manuals
  • Built-in mapping shows where assets live
  • Parts and costs roll up per asset
  • True cost-per-repair on every unit
Asset dashboards and reporting
Mobile

The Full Platform In The Field

Built for the people who work in hallways, boiler rooms, and on rooftops, on whatever device they carry.

  • Submit, close, and update work orders anywhere
  • Scan barcodes and attach photos on site
  • Works on phone, tablet, or desktop
  • Full support for light and dark modes
OperationsHERO mobile app in the field
Why Teams Choose HeroHQ

Built For The Way Schools Work

01 · Easy To Use

A Platform Everyone Can Actually Use

Give everyone, from custodians to school technicians and supervisors, a user-friendly platform to efficiently manage maintenance and operations tasks.

  • Simple request forms for staff across your school
  • Easy closure of work orders for technicians and custodial teams
  • Supervisors can quickly see and act on pending work
See It In Action →
Easy to use work order platform on laptop and mobile
02 · Flexible

Flexible Enough For Every Campus

Ultimate flexibility designed for K-12 schools, private schools, and higher education. Customize your view to see only what you manage, import historical data and inventory, and work from any device in light or dark mode.

  • Customizable workflows to match your processes
  • Use on multiple device types: phone, tablet, or desktop
  • Customizable approvals at the location or craft category level
See It In Action →
Flexible OperationsHERO request views and filters on desktop
03 · Advanced Functionality

Reactive And Proactive, In One Tool

Quickly understand where critical assets are located and proactively manage both your reactive and preventive maintenance from a single system.

  • Built-in mapping locates critical assets fast
  • Integrates reactive and proactive work in one tool
  • Uses AI technology to speed up the everyday
See It In Action →
Advanced asset mapping and AI functionality
04 · Additional Benefits

Modern Workflows For Modern Teams

OperationsHERO gives your team the modern workflows and visibility to run leaner, report with confidence, and keep more of your people.

  • Dashboard and report on all school operations
  • Multiple workflows for maintenance, technology, custodial, and more
  • Empower and retain your maintenance team
See It In Action →
OperationsHERO dashboard with KPIs and reporting charts on laptop
0+Institutions
8.5M+Work Orders Processed
0Days To Go Live
0%Client Retention
FAQ

Straight Answers To Real Questions

Most teams are operational within 60 days. We handle data migration, configuration, and training, and many see their first work orders flowing in the first week.
Yes. Simple request forms let anyone on staff submit a work order in seconds. Technicians and supervisors get a friendly dashboard that needs no manual to learn.
Yes. HeroHQ generates preventive maintenance schedules by asset and keeps reactive and proactive work on one calendar, so routine tasks never fall through the cracks.
Yes. The mobile app is built for people who work in hallways, boiler rooms, and on rooftops. Submit requests, close work orders, scan barcodes, and attach photos from any device, in light or dark mode.
Yes. Build workflows that match your processes and set approvals at the school location or craft category level. Customize each person’s view so they only see the categories they manage.
No. HeroHQ work orders is where most teams begin. Add modules like Inventory, Planning, or Events as you are ready. Everything connects, so expanding later is seamless.

Put HeroHQ To Work For You

Request a demo today to learn how OperationsHERO can be individualized for your team’s needs, or start free and see it on your own campus.